Blog

Athlete Sponsorships – The Most Under-Leveraged Social Marketing Asset

More and more brands and retailers are sponsoring athletes with the goal of leveraging their large following and influence to generate brand awareness. Some brands have organized product sharing campaigns, while others leave the athletes to organically post at will. Top athletes, in all industries from rock climbing to surfers are gaining significant sponsorships and [...]

Continue Reading
Social Testimonial on Customer Service tagged within Zendesk and available in ReadyPulse

5 Steps to Use Customer Service to Identify and Leverage Social Content from Brand Advocates

Delivering best customer experience is a critical objective of every customer-centric business. Customer support and service departments play a phenomenal role in delivering such great customer experience after the initial transaction. However, seldom these departments are used to identify brand advocates that can root for the brand after they received great customer service and support. [...]

Continue Reading

Beating Amazon at the Review Game: Top 3 Ways to Boost Sales With Social Media Testimonials

Most major brands are now allocating larger parts of their overall marketing budget to custom content. With content marketing on the rise – a record $43.9 billion spent in 2012 according to The Custom Content Council – companies are looking for new and creative ways to maximize content to drive revenues. One of the most [...]

Continue Reading

Calling All Social Media Marketers: If a Fan Posts a Social Testimonial in the Forest, Does Anyone Hear It?

The age old saying, ‘if a tree falls in the forest and no one is around to hear it, does it make a sound?’ provides a great visual (for us nature-lovers) for the frequent misses of some of the best marketing material available – your fans. The idea is this – fans of your brand [...]

Continue Reading

Cracking the ActiveMQ Monitoring Nut on AWS EC2

At ReadyPulse, we extensively use ActiveMQ for our messaging backbone. Everyday, millions of messages flow through the ActiveMQ brokers across multiple topics and queues. Hence it is super important to monitor them for two main reasons – 1. Brokers in unhealthy state can have a disastrous impact across all services and processes since messages will stop [...]

Continue Reading

Interview with Bryan Srabian – San Francisco Giants – Social Engagement & Advocacy

Q: You’ve won two World Series in the past 3 years – how does that feel being that you’re in PR/Social Media? A: First of all, it’s very cool! For anyone that works in sports or for a sports team, this is as close as you can get to winning a championship on the field. [...]

Continue Reading

Interview with Selena Srabian on Annie + Isabel – Social Engagement and Advocacy

Q: Tell me about A+I and why you started it? A: My sister Anna and I are both registered nurses and work in hospitals, and I’ve been a nurse for about 13 years. I work in the intensive care unit and the number one complaint of every patient that I’ve ever taken care of is [...]

Continue Reading