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The Elephant is in the Room: Social Transparency and Authenticity Looms Large

How large? A new Gartner report predicts that increased media attention to fake social media ratings and reviews will result in at least two Fortune 500 brands facing litigation from the FTC over the next two years. Social media brand properties are now subject to the same rules and regulations that apply to advertising: Paying [...]

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Key Takeaways from the Webinar: Winning the Customer Ecosystem by Playing the Social Game

Dr.  Nicholas Vitalari, co-author of the Elastic Enterprise, and Dennis O’Malley, CEO of ReadyPulse (readypulse.com), discussed rules of the social game, best practices, and success stories of companies such as Starbucks, Amazon, Nike and Metal Mulisha. Understanding your customer ecosystem can help you become more engaged with your customers and recognize your top brand advocates. [...]

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What You Can Learn from Top 5 Fashion Brands with High Social Media Engagement

Why do some of the worlds best known brands have a high level of engagement and others don’t? Unfortunately, quantitative analytics such as number of fans on facebook and followers on Twitter won’t give you any prediction of user response to the published content. To understand what makes brands’ content stick, we have analyzed five (5) [...]

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Key Takeaways from Inbound Marketing Summit San Francisco

What a congruous name for a digital conference with social marketing highlights! A room full of digital marketing experts who tried to figure out how to integrate customer data across different platforms and create valuable customer experience in the just concluded Inbound Marketing Summit conference held at the historic and gorgeous Fort Mason in San [...]

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Top Videos from Nike’s Facebook Page

Facebook users love videos after photos. We wanted to see what are the top videos liked by Facebook fans of various brands that have large following on Facebook and we picked Nike. How are Videos Scored by ReadyPulse? ReadyPulse content scoring algorithm is used to score all videos that have been posted on Nike’s Facebook [...]

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Find what your audience like to do for fun to get better engagement – Interview with Corinne Cavanaugh

Here is the second interview in our Social Media Expert series. This time, we are excited to bring you Corinne Cavanaugh, CEO and Founder of Free Seattle Socially, a boutique social marketing agency based in Seattle.  I spoke to her today on a variety of topics including how customers should think about utilizing social media [...]

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